1. The product comes with a warranty period of 6 months from the date of purchase.
2. The warranty covers the following aspects of the product:
– Shine of the product
– Stone of the product
3. To claim the warranty, customers are required to adhere to the following conditions:
– The warranty claim must be made within the 6-month warranty period.
– Customers need to pay the shipping fees associated with the warranty claim.
– VAT charges related to the shipping fees are applicable and will be borne by the customer.
4. The warranty ensures that the product meets the specified quality standards regarding its shine and stones. If any issues arise within the warranty period, customers can contact our customer service to initiate the warranty claim process.
5. It is important to note that the warranty does not cover damages resulting from misuse, accidents, or any alterations made to the product that were not authorized by the manufacturer.
6. To initiate a warranty claim, customers can contact our customer service team, provide proof of purchase, and follow the prescribed process for assessment and resolution.
7. Once a valid warranty claim is verified, the necessary repairs or replacements will be carried out to restore the product to its intended condition.
Please be aware that VAT charges associated with the shipping fees for the warranty claim are the responsibility of the customer. Our goal is to ensure that customers receive products of the highest quality, and our warranty process is transparent and efficient.